Sr. Specialist, Technical Product Management

Job Description

Our HRM IT Product team operates as a business partner proposing ideas and innovative solutions that enable new capabilities in support of Regulatory Operations. We collaborate within IT and the business to deliver the services and solutions that help everyone to be more productive and enable innovation. We are looking for a detail-oriented Product Analyst to join us on a multiyear journey to stand-up, sustain and grow the RIM (Regulatory Information Management) capability for our company's Regulatory.

The product analyst for the Health Registration Management team will play a pivotal role in the ongoing delivery and optimization of the Regulatory Registrations, which will be the first application in the rollout of Veeva RIM platform at our company. This product analyst position requires a blend of analytical, technical, and business skills to effectively engage with cross-functional teams and stakeholders across our Research & Development Division HRM IT and HRM business. The ideal candidate will possess the ability to bridge the gap between business needs and technical solutions, ensuring accurate business process analysis, requirements management and documentation, SDLC adherence and the successful delivery of high-quality results implementing and sustaining RIM Registrations capability at our company. This opportunity allows for close engagement with product owners, the business team and global business stakeholders to document and successfully deliver new capabilities and feature enhancements within VEEVA RIM platform and its applications.

This opening is for a Senior Specialist position within our Research & Development Division IT and a permanent full-time role with immense potential for professional growth and contribution to impactful projects.

Primary Responsibilities:

• Build and maintain productive relationships with HRM (Health Registration Management) key stakeholders to understand and manage business needs and expectations in support of HRM and RIM Registrations capability.
• Gather, analyze, and document business requirements related to RIM Registrations application, including process mapping and user story creation.
• Collaborate with product management and development/vendor teams to contribute to the product roadmap, ensuring alignment with future releases and technical capabilities.
• Lead project activities including business process analysis, scope definition, requirements elicitation, and user acceptance testing (UAT) planning and coordination. Serve as a liaison between business stakeholders and technical teams.
• Utilize JIRA to manage project workflows, draft requirements specifications documents, and ensure traceability throughout the project lifecycle.
• Facilitate communications between business teams, IT, and third-party vendors to ensure seamless project execution and delivery of business capabilities that enhance productivity and efficiency. Continually identify opportunities for process optimization and efficiency enhancements
• Stay abreast of industry trends and best practices in registration management and apply this knowledge to help drive product innovation and improvements.
• Gain a comprehensive understanding of business processes and data flows (both inputs and outputs) related to the VEEVA RIM Registrations capability.

Qualifications:

• Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field.
• Minimum of 5 years of relevant experience in product analysis, business analysis, or a related field, preferably within the life sciences or healthcare industry.
• Proven track record of managing complex projects and working collaboratively in cross-functional teams.
• Strong understanding of the software development lifecycle (SDLC) and methodologies; Agile and/or Waterfall.
• Excellent communication and interpersonal skills, with the ability to tailor messages to various audiences and build strong. relationships.

Preferred Skills:

• Experience working with Veeva RIM or similar Regulatory Information Management system is highly desirable.
• Experience with Kanban.
• Familiarity with health registration processes and regulatory requirements in the pharmaceutical or biotech industries.
• Proficiency in using JIRA for project management and documentation purposes, including drafting Requirements Specifications documents.
• Familiarity with data analysis tools and techniques to derive insights from business data.
• Project management certification (e.g., PMP, Agile) is a plus.
• Proficient problem-solving skills with a strong analytical mindset.
• Experience with SDLC, Digital SDLC; familiarity with GxP, GmP, and other highly complaint system implementation and maintenance best practices.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

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U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected US salary range:
$114,700.00 - $180,500.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Hybrid

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
N/A

Required Skills:

Preferred Skills:

Job Posting End Date:
03/21/2025
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R340161